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Shipping Speed
We have multiple fulfillment warehouses we are able to fulfill orders from that each offer different shipping rates/speed. We will try to fulfill your order as fast as possible by the next business day.
Tracking Number
Once your order ships we will send you an email with a tracking number for the shipping service you choose at checkout. Tracking numbers for our slowest shipping service, DHL eCommerce, take a while to update. Please order using DHL Express or FedEx for faster shipping and accurate tracking.
Taxes and Duties
OpenMV does not pay for import taxes and duties. You are expected pay for customs clearance on all orders you purchase. Most countries do not impose taxes and duties on orders less than certain monetary thresholds.
EU Shipping
OpenMV will aks for your VAT/EORI or Tax ID when shipping to the EU. This information is required to get past import customs generally. Without it orders shipped via DHL will generally get stuck in customs.
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